We have implemented a check in registration at The Fives
For your safety and the safety of your family we have implemented a check in registration process for owners, guests and visitors, with the only purpose of having more control over the people entering the resort and thus maintain the security and tranquility that we have so far. Therefore, the owner or guest must register by completing a personally card (attached). Front Desk staff may request identification of him and his companions.
Moreover, the process for admission of guests or visitors of owners is as follows:
• The owner must notify in advance the names of their guests/visitors who have
planned to visit or stay at their condominium.
• In the absence of previous notification and if the owner is not on the property,
the access of the visitors will be denied.
• Front Desk Staff will be responsible for notifying the Security Personnel the names
of the guests/visitors allowed.
• The guest / visitor will be accompanied by the bell boy to the condominium.
• No guest / visitor is entitled to enter without meeting those regulations.
• Front Desk will keep a detailed report of the inputs and outputs of this kind.
With these actions we are taking a step to standardize services offering you the best hotel attention in the comfort of your own home.